Refund and Exchange Policy
At WithinShades, we strive to provide the best shopping experience and deliver high-quality products to our customers. Due to the nature of our business and the personalized nature of our products, we regret to inform you that we do not accept any refunds or exchanges.
All sales made on our website are considered final. We kindly ask our customers to review their orders carefully before making a purchase. This includes verifying the correct colour, and any personalization details.
In case of any manufacturing defects or errors on our part, please reach out to our customer support team within 48 hours of receiving your order. We will investigate the matter and do our best to provide a suitable solution. After this has been done, you will be provided with a replacement.
We value our customers and aim to provide exceptional products and services. If you have any questions or concerns regarding our refund and exchange policy, please feel free to contact our customer support team, who will be more than happy to assist you.
Thank you for choosing WithinShades.